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Plan your day and record what you do with the timesheet tool. You can even send your timesheet to your customer/manager.

Your data is stored in the localStorage of your browser, not on the web server.

Add your organisations (work, clubs, customers, etc.).

Add your groups (department, team, project team, etc.).

Add your roles and role assignments.

Checkout the Contact Management Toolkit for access to customers, suppliers, departments, teams and people.

Add your tasks to the activities table.

Add notes for your nuggets of information.

Advertise on this website: Add your business to our directory. Sponsor this page. Contact us.

Add your projects, programmes, portfolios and operational/business as usual (BAU) activities a workstreams.

List your assets (the things you own).

Checkout our example organisation charts. Compare them to your corporate structure and investigate any differences.

List your brands.

List the services you, your group (department, team, etc.) and organisation offer. Full service management features are coming soon.

Identify things which have gone wrong as issues.

Identify things which could go wrong as risks.

Identify things which you are not certain about, and need to check as assumptions.

Identify activities which rely on other activities as dependencies.

Example measures

Here are just a few example.

Business Administration

Metric	Objective
Backlog activity count	Decrease
Backlog non-estimated activity count	Decrease
Backlog effort hrs	Decrease
Backlog revenue value	Increase
Process count without description	Increase
Risk and issue count	Decrease

Marketing and sales

Metric	Objective
Monthly visitors to website	Increase
Monthly revenue	Increase
Incoming enquiry count	Increase
Twitter follower count	Increase
Instagram follower count	Increase
Average customer satisfaction level	Increase

Human Resource (HR)

Metric	Objective
Non-permanent staff head count	Decrease
Staff overload hours	Decrease

Information Technology (IT)

Metric	Objective
Service uptime %	Increase
Incident count	Decrease
Incident response time	Decrease
Incident resolution time	Decrease
Incident re-open %	Decrease

Quality

Metric	Objective
% of built products rejected during testing	Decrease
% of products returned as faulty	Decrease

Do you have a KPI not listed above? Please let us know. See Comments below. We may feature it (with credits).

Suggested action

Review all corporate objectives and groups (division, team, etc.) in your organisation and identify suitable metrics. Create reports and measure performance as often as necessary to track progress. Identifies strategies and plans to improve performance. This will facilitate continuous improvement of your organisation.

KPI

Balanced scorecard

Consider using the balanced scorecard method to define your KPIs.

Key performance indicators (KPIs)

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