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webBRIEFCASE is a World class provider of a comprehensive range of affordable off-the-shelf and tailored business and IT services, which suit organisations of all sizes: from sole traders up to global and blue chip companies.

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Web Briefcase Ltd Registered in
England & Wales
Reg no: 05393683
©2013-2018
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Service Actions

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Action
Service

Description
Record bullet \Internet and Web Services\Internet Connection
Determine the requirements of a business Internet connection package, ready to contact an Internet Service Provider (ISP) for sign up.
Record bullet \Internet and Web Services\Internet Connection
Support the ISP installation of an Internet Connection, particularly ensuring the presentation point (where the router plugs into) - is in a suitable position, e.g. in a dedicated server / computer room, or other position in an office, suitable for network connectivity.
Record bullet \Internet and Web Services\Internet Connection
Internet Service Providers (ISP) can sometimes be fairly unhelpful when it comes to Internet Connectivity issues. It can take weeks to resolve because you are put in their hands. With the Troubleshoot Internet Connection service, we will conduct an initial investigation (ADSL filters, Internet use, PCs etc), then contact the ISP on your behalf to resolve the issue based on our findings. We can speak with them using their "magic" service management terms they understand.

As a rouge guide, we expect our initial root cause analysis (RCA) to take half an hour, conversations with the ISP to be 3 x half an hour, and 3 site visits.

Record bullet \Business Services\Event (Service Management)
To record a new event, add one to the Events table.
Record bullet \Business Services\Event (Service Management)
If an event requires some remedial action, an incident can be created. The incident should refer to the event. Click here to create an incident.

Record bullet \Business Services\Business Management\Meeting Management
webBRIEFCASE can schedule a meeting for you. Simply supply a list of participants, agenda and other meeting parameters. webBRIEFCASE can also facilitate the meeting and record & publish minutes.

Contact webBRIEFCASE.

Record bullet \Business Services\Business Management\Meeting Management
Record bullet \Business Services\Business Management\Meeting Management
Change the date and / or time of a meeting. Re-scheduling would normally be done by the person who originally scheduled the meeting.
Record bullet \Business Services\Business Management\Meeting Management
A webBRIEFCASE staff member can attend a meeting and record minutes. These will then be sent to the meeting chairperson after the meeting for review / update, then distributed to all relevant stakeholders.
Record bullet \Information Communications Technology (ICT) Services\PC
We can check your PC for any issues and create an estimated cost of any necessary changes (fixes, upgrades, etc). You can select which (if any) of the changes you wish for us to apply. The PC Health Check will be done remotely. Changes may require a site visit.

Record bullet \Information Communications Technology (ICT) Services\PC
Backup a PC data to a USB stick, DVD, external hard disk drive or the Internet.
Record bullet \Business Services\Commercial Services\Telesales / Telemarketing
Describe what you need from a campaign and supply a list of contacts, or we can acquire / supply contacts. We will then call the contacts on your behalf. The cost of the campaign will depend on:

  • Number of telesales / telemarketing staff required
  • Minimum, average and maximum duration of calls
  • Number of calls
Record bullet \Business Services\ICT Consultancy\Software and Solutions\Excel\Excel Automated (VBA) Solution
Describe your Excel requirements and we'll provide a specification for the design. When you have approved the design, we will build according to that design, keeping you in the loop to give you an opportunity to review what is being produced and to adjust the specification / design accordingly. Note: any adjustments to a design will require an impact assessment and potentially and amendment to a quote, however, we will always endeavour to limit the impact as much as possible.

Record bullet \Business Services\ICT Consultancy\Software and Solutions\Excel\Excel Automated (VBA) Solution
Record bullet \Business Services\ICT Consultancy\Software and Solutions\Excel\Excel Automated (VBA) Solution
Record bullet \Business Services\Account
A new pre-pay financial account is automatically created for you when you register on a webBRIEFCASE Toolkit powered website.

Record bullet \Business Services\Commercial Services\Advertising\Advert
Change the text of an advert.

Record bullet \Business Services\Commercial Services\Advertising\Advert
Change an advert image with image editing. We charge per half hour and expect that simple changes, e.g. crop, resize, add border, add text, etc will require half an hour or less.

Record bullet \Business Services\ICT Consultancy\Software and Solutions\Excel
We will collect and document your requirements, then describe a solution and provide an estimate / quote for production of the solution.
Record bullet \Information Communications Technology (ICT) Services\ICT Service
webBRIEFCASE can define the properties of an ICT Service sufficient for its management and support. This includes a service catalogue entry, and support model / documentation (user, operator, superuser and support). 

The service description is produced by a consultant with charging at half hour intervals. 

Given that different services can vary dramatically in complexity, it may be worth requesting an estimate / quote before a service definition is started.

Record bullet \Information Communications Technology (ICT) Services\ICT Service
webBRIEFCASE can assist with the decommissioning of a service. This involves identifying the components of the service (hopefully they're documented), then stopping and either recycling, or disposing of the components, but in a controlled manner. This involves planning and communications to relevant stakeholders.

Decommissioning is done at consultancy rate charged in half hourly intervals to minimize the cost to you.

Record bullet \Business Services\ICT Consultancy\Software and Solutions\Branded Community Portals\[Hidden]
Record bullet \Internet and Web Services\Discussion Group\webBRIEFCASE.com Discussion Group
Click here to request a new discussion group.
Record bullet \Information Communications Technology (ICT) Services\Virtual IT Manager\ICT Strategy
Creation / amendment of an ICT strategy is charged on a half hourly basis.

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