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webBRIEFCASE is a World class provider of a comprehensive range of affordable off-the-shelf and tailored business and IT services, which suit organisations of all sizes: from sole traders up to global and blue chip companies.


Web Briefcase Ltd Registered in
England & Wales
Reg no: 05393683
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Introduction to team management

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Our Lead Consultant has extensive experience of successfully managing departments, teams and projects using best and good practice methods and tools.

You will learn:

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  • Defining an (organisation), team profile and structure, role profiles, responsibility matrix - to ensure everyone knows would does what.
  • Defining SMART strategic objectives.
  • Actively working towards your objectives with innovation project management, KPI's, dashboards and reporting
  • Creating and managing a single prioritized activity queue with effective work queue management
  • Using agile project management sprints to ensure people keep on track
  • Establishing an internal project management office (PMO) and a very brief introduction to project management
  • Publishing your product / service catalogue
  • Managing your team as a micro-business ensuring you address your PR, communications, book-keeping, purchasing, etc
  • Identifying business as usual and operational activities
  • Providing communication channels for colleagues to raise requests, report defects, incidents, problems, enhancements / improvements, etc - and tracking these
  • Describing processes / work instructions to ensure best / good practice and lessen the impact of staff unavailability

and more...

The course includes post-course e-mail support for one month, subject to fair use policy. 

For more information, contact support@webBRIEFCASE.com.

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