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A process defines a set of steps to follow in order to do something from making a cup of tea, to developing a website. Processes can be used to define projects.
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|Description: || A group is a branch, division, department, team, etc. Effective group management can ensure the success of the group. Such management needs a range of strategic and tactical skills and usually a good understand of project and business as usual processes.|
|Parent: ||\Business and General Management|
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