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NOTE: Only records with an
initial letter of S are shown

Unit Price
Unit of Measure

£70.00 hour
Company Director, Senior Manager, Portfolio Manager, Programme Manager.

FREE service desk calls are for:

  • Request for information (RFI) for a webBRIEFCASE product or service.

  • Reporting a defect with a webBRIEFCASE product or service.

  • Requesting an enhancement to a webBRIEFCASE product or service.

  • Requesting a high level estimate / quote.

Other service desk calls are are available for a low cost fee through the Service Desk Call - Support service.

£5.00 15 minutes
Service desk calls are charged at a standard (low cost) rate for the following:

  • Report and resolve a defect / incident (issue) on a non-webBRIEFCASE product or service. This includes remote PC support if required.

For reporting defects / incidents (issue) and making support requests, see: Service Desk Call - FREE.

£15.00 Visit
Visit to a site within 30 minutes travel time in rush hour traffic from the centre of Halifax. Additional services, e.g. On-Site Support are charged separately.
£250.00 visit
A visit to a site which is neither local (within 30 minutes of the centre of Halifax) nor regional (within 2 hours of the centre of Halifax). This includes London, Southern England, Wales (not North East), Scotland, etc.

£45.00 visit
Visit to a site within 1.5 hours of the centre of Halifax in rush hour traffic.

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